
Privacy Policy
1. Information We Collect
When you interact with our site or book a service, we may collect the following information:
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Personal Information: Name, phone number, email address, and lodge/location details
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Booking Information: Treatment preferences, appointment times, and special notes
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Technical Data: IP address, browser type, and site usage data (via cookies or website analytics)
2. How We Use Your Information
We use the information you provide to:
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Respond to inquiries and process bookings
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Confirm and manage your appointments
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Deliver services effectively
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Improve our communication and website experience
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Send booking confirmations, follow-up messages, or service updates
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Issue invoices, if requested
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Cookies and Analytics
Our website may use cookies and analytic tools (such as Wix Analytics or Google Analytics) to gather non-personal information, including:
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Website usage patterns
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Page visit frequency
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How users found our website
This helps us improve user experience. You may disable cookies through your browser settings at any time.
4. Data Storage and Protection
We store your information securely using:
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The encrypted Wix platform
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Password-protected internal systems
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Secure messaging tools such as WhatsApp and email
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
5. Your Rights
You have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your data
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Opt out of receiving marketing or promotional communications
To exercise these rights, please contact us directly
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6. Third-Party Links
Our website may include links to external websites such as WhatsApp, Instagram, or lodge partner sites. Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies independently.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with the new effective date clearly stated.
